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Sold-out handling

Sold-out handling keeps sold-out products out of your customers’ way. You set it up on the Sold-out handling page of the app. The Status section of that page shows what’s on.

  • Push down: Sold-out products move to the bottom of the collections that you choose. They stay on your store.
  • Hide: Sold-out products come off your Online Store, and their links go to another page. Hiding covers your whole store.

You can use one or both. For example, push products down when they sell out, and hide them after they’ve been sold out for a week.

Both work within minutes of a product selling out, unless you set a wait. They don’t wait for your store schedule, and they don’t need a sorting strategy.

A product counts as sold out when none of its variants can be bought and its total stock is zero or below.

A product that customers can still buy doesn’t count as sold out. For example, a product that’s set to Continue selling when out of stock. For more cases, refer to A product with no stock doesn’t count as sold out.