Frequently asked questions
Common questions about how Siftori sorts your Shopify collections. Can't find what you're looking for? Email us at support@siftori.com.
What does Siftori do?
Siftori reorders the products inside your Shopify collections for you. You set the rules (rank by things like recency, inventory and price, pin certain products in place, send sold-out items to the bottom) and Siftori puts your collections in that order.
How does the sorting work?
You create a ranking strategy by picking which product attributes matter and how much weight each one gets. Assign that strategy to a collection and Siftori scores the products, honours any pins, and saves the new order back to Shopify. You can reuse the same strategy across as many collections as you like.
How often does it re-sort my collections?
You can put sorting on a schedule (as often as every hour) or run it yourself from the app whenever you want. Either way, new products and stock changes get picked up the next time it runs.
Can I preview the new order before it goes live?
Yes. You see the proposed order first and nothing reaches your storefront until you apply it.
What happens to sold-out products?
You can tell Siftori to drop sold-out products to the bottom of the collection so your available stock stays near the top.
Can I keep certain products in a fixed position?
Yes. Pin a product to the spot you want and everything else sorts around it. Pins always win over the ranking strategy.
Does Siftori work with both manual and automated collections?
Siftori applies a custom order, so it works with any collection that supports a manual sort order. Smart collections that force their own sort condition can't take a custom order, which is a Shopify limitation rather than a Siftori one.
Will it slow down my storefront?
No. All the work happens in the background and only the finished order gets written back to Shopify. Nothing is added to your theme, so there's no effect on page speed.
Will it overwrite my current product order?
Only on the collections you choose to manage, and only when sorting runs. Anything you don't assign a strategy to is left exactly as it is.
What happens if I uninstall Siftori?
Your collections keep the order they were in when you uninstalled. Nothing gets reverted or removed from your store, and we delete your app data as set out in our Privacy Policy.
How do I get support?
Email support@siftori.com and we'll get back to you.